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What is the meal schedule?
Breakfast: 7:45 a.m. to 10:15 a.m.
Lunch: 1:00 p.m. to 3:00 p.m.
Dinner: 7:00 p.m. to 9:30 p.m.
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Where can I park?
We have one next to the hotel, the price per day is €10. Only if there is availability, it cannot be reserved. In addition, there is free public parking on the street around the hotel.
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Is there an iron in the room?
No, but you can ask for it at the reception, they will lend it to you without problems.
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Is there a hairdryer in the room?
Yes, all our rooms have a hairdryer.
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Are there cots in the hotel?
Yes, we will gladly provide you with a folding cot. To request it, you can send us an email to info@gavimar-hotels.com or to customerservice@gavimar-hotels.com
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I need to rent a baby carriage or a wheelchair. It's possible?
Yes, you can rent it at this
link.
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I have a child under 2 years old, how do I add him to my reservation?
Children under 2 years of age, that is, those who have not turned 2 on the day of departure from the hotel) do not have to pay, therefore they are not added to the reservation on our website. However, it is convenient that you put a note in observations, so that we know that you will come with a baby. It is also important that you let us know in comments if you are going to need a folding crib.
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Can I rent pool towels?
Of course, towels for the pool can be rented at the reception. The cost is 7 Euros per week + a deposit of 10 Euros, which we will return to you at the end of your stay. You can change the towel whenever you want, the cost of the change is 2 Euros.
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What does the All Inclusive include?
Our All Inclusive includes breakfast, lunch, dinner and snacks several times a day, as well as most national drinks (until 11:00 p.m.).
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What does Half Board include?
Half Board includes breakfast and dinner. Drinks are not included.
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Can floats be used in the pools?
To guarantee a good coexistence in and around the pool, only small assistance floats are allowed for non-swimmers, for example armbands, vests, small rings, etc.
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Can you smoke in the hotel?
Our hotel is smoke-free, that is, you cannot smoke either in the hotel or outside (except on public roads).
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I have to cancel my reservation, what do I do?
If you have made the reservation with us directly, please contact info@gavimar-hotels.com or customerservice@gavimar-hotels.com
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What time is check-in?
Check-in can be done from 2:00 p.m. Our reception is open 24 hours. If you arrive after dinner is over, don't worry, we always reserve a small cold dinner for our late night guests.
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What time is check-out?
The room must be left until 11:00 a.m. If you need to stay longer with your room, please contact our reception team once you are at the hotel. Late departure can be done by paying a small additional price, always depending on availability on the day of your departure. In any case, even if the room has to be left at 11:00 a.m., you can always use our luggage room and courtesy bathroom to be comfortable until you leave our hotel.
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I want to change the room or meal plan, how can I do it?
Contact us.
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What forms of payment are accepted at the hotel?
Cash and Visa and Mastercard are accepted.
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What is the Ecotax and how much does it cost?
The ecotax is the tourist tax on the 4 main Balearic islands (Mallorca, Menorca, Ibiza and Formentera). The purpose of the ecotax is "to raise funds to minimize the impact of mass tourism on nature and the environment through the necessary investments for nature conservation." It costs €2.20 per adult and night.
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Does Gavimar follow environmental protection measures?
Gavimar Hotels follows a sustainable policy. The environment is very important to us, so we have taken steps to protect it. One of these measures is to change your towels only when it is really necessary, so we ask you to place the towels you need to change in the bathtub.
Following the new regulations of the Spanish Government, we are making an effort to reduce single-use plastic. Part of this effort is the deposit of one Euro that we charge when the customer asks us for a glass with a drink or a plastic plate. When returning the plate or glass this Euro will be returned to the customer.
